Refund policy
Return Policy
We offer a 7-day return policy, which means you may apply for a return within 7 days of receiving the item.
Return Conditions
· The item must be in the same condition as when received, unused, unworn, with original tags attached, and in its original packaging.
· A receipt or proof of purchase is required.
How to Initiate a Return
Contact us at to start the return process.
If your return is approved, we will provide a prepaid shipping label and instructions for returning the item. We do not accept unsolicited returns (items returned without prior approval).
For assistance with returns, email us at .
Damaged or Incorrect Items
Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
The following items are not eligible for return:
· Perishable goods (e.g., food, flowers, plants).
· Custom-made or personalized products.
· Personal care items (e.g., beauty products).
· Hazardous materials, flammable liquids, or gases.
Promotional items and gift cards are also non-returnable.
Exchanges
The fastest way to receive your desired item is to return the original item and place a new order once your return is approved.
Refunds
Once we receive and inspect your return, we will notify you of approval status. Approved refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to reflect the refund.
If you have not received your refund 15 business days after approval, contact us at .