배송 정책

Delivery Timeliness

• In - stock Items: For items in stock, we will arrange for delivery within 48 hours.

• Pre - order Items: For some items that need to be pre - ordered, the delivery time may be extended to 7 - 10 working days, and we will inform customers in advance.

Estimated Delivery Time

• North America Region: For major cities in the United States and Canada, the estimated delivery time is 7 - 10 days; for remote areas, it may be extended to 10 - 15 days.

• European Region: For big cities in major countries such as the UK, France, and Germany, the estimated delivery time is 8 - 10 days; for other regions, it may take 10 - 15 days.

• Asian Region: For countries like Japan and South Korea, the estimated delivery time is 5 - 7 days; for some countries in Southeast Asia, the estimated delivery time is 7 - 10 days.

• Oceania Region: For major cities in Australia and New Zealand, the estimated delivery time is 8 - 12 days.

Out - of - Print Product Notice

Due to factors such as raw material supply and production plan adjustments, some products may be out of print. If the product purchased by the customer is or will soon be out of print, we will notify the customer via email, text message, etc. before delivery and provide solutions such as product replacement or refund.

Logistics Information Inquiry

Customers can use the logistics tracking number provided by us to check the transportation status and estimated delivery time of the product on the official website of the logistics company or relevant logistics inquiry platforms. If there are any problems during the logistics process, customers can contact our customer service staff at any time.

Precautions

• Customers need to provide accurate shipping addresses and contact information. We will not be responsible if the package cannot be delivered due to incorrect or incomplete addresses.

• Some countries and regions may levy tariffs or other taxes on certain products, and these costs shall be borne by the customers themselves.

• Due to force majeure factors such as weather, natural disasters, and customs inspections, the logistics timeliness may be affected. We will communicate the latest situation with customers in a timely manner.